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Shadow Support blogIT news, tips and advice
Practical IT advice for nursing and care homes and businesses across the Midlands, from the Shadow Support team.

Microsoft 365 outage: what happened and how to keep your business running
A major Microsoft 365 outage on 12 November left people worldwide unable to open Outlook. Here’s what happened and how to keep working next time.
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Why your care home needs IT support 7 days a week
Care doesn’t stop at weekends, and neither should the technology behind it. Here’s why 7-day IT support matters for care homes and what good support…
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Cyber security in care homes: the risks and how to protect your residents
Care providers hold some of the most sensitive data there is. Here’s why criminals target care homes, and practical steps to keep residents and staff…
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